Organic social evolved into a scalable, commerce-driven engine across the portfolio. All brands launched on TikTok, including TikTok Shop, alongside a new affiliate program, creator expansion, and high-profile partnerships.
A 12-month planning system aligned product launches, retail moments, influencer activity, and cultural relevance, driving coordinated execution across channels.
The team produced over 1,000 content assets by capitalizing on real-time cultural moments. Scaling high-impact opportunities across influencer, earned, and social channels led to doubled and quadrupled engagement rates without compromising brand integrity.
Cross-functional collaboration strengthened across brand, legal, ecommerce, and email teams, while platform-based KPI reporting improved performance tracking and creative optimization.
The result was stronger social infrastructure, faster content production, and measurable engagement gains, positioning organic social as a key driver of brand equity and commerce.