Jonathan has a diverse skill set from over 20 years of B2B, B2C e-commerce, and lead-gen experience and is considered a CRM/Marketing Automation expert, adept at leveraging automation tools & developing CRM strategies to drive customer engagement for brands like Solutionreach, WorldRemit, Samuel Hubbard, Wildling, Birdies, Madison Reed, Malin+Goetz, Diptyque, Driven Brands, and G-Form. He is a true champion of the customer, with a strong empathy towards understanding their journey and pain points – passionate about developing creative solutions to engage & retain customers by enhancing their experience with the product through relevant, cross-channel communication.
Email marketing automation for acquisition & retention is Jonathan’s forte, having operated most of the top ESP & CRM platforms, including: Klaviyo, Iterable, HubSpot, Active Campaign, Braze, Salesforce Marketing Cloud, DotDigital, Bronto, SailThru, Pardot, Zaius, Zeta Marketing Platform, and Mailchimp.
