Mobile & Digital Strategy

With over 20 years of experience leading enterprise initiatives, Jonathan serves as a Fractional Chief Experience & Marketing Officer, providing best-in-class customer experiences

Jonathan

Additional Details

With 20 years of mobile/digital experience, Jonathan has held several roles in the travel industry, most recently with Norwegian Cruise Line overseeing Mobile Strategy & Digital Engagement.

At JetBlue, he led the Mobile & Emerging Technologies team, driving their overall mobile strategy which led to the launch of the airline’s first mobile app, tablet app, and mobile optimized website. He also supported many airport and onboard innovation initiatives to enhance the overall customer experience.

He has been a keynote speaker to a combined audience of over 35,000 people over the course of 70 events and conferences throughout Europe, Middle East, U.S. and Canada, covering various topics around mobile marketing technologies, marketing best practices, airline innovation, and mobile strategies for brands and agencies.

Jonathan was featured alongside many other key industry experts in the book “The Art of Mobile Persuasion” in 2015, written by Jeff Hasen. He was named “Top 40 under 40” Innovative Brand Marketers in 2012 and 2019 by Brand Innovators and has been featured in many journals such as the Mobile Marketer, Mobile Mixed, Untethered.tv, Mobile Commerce Daily, Digiday, GoMo News, and USA Today.

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