VP Customer Strategy
Kelly has 20+ years of diverse experience leading high profile Customer Marketing, Retention, Acquisition and Loyalty initiatives. She has a strong reputation for delivering best-in-class capabilities and driving strategies that maximize customer experience and ROI. Proven track record for building & leading high-performance teams and driving the business forward in fast-paced, matrixed environments.
She has experience with all sizes of companies, from large, publicly traded to early-stage start-up. She is unique in her ability to bridge strategy & enablement – being deeply versed in what it takes technically to deliver sustainable and impactful high-touch customer experiences.