Sophia has fifteen years of experience in marketing automation, CX and CRM. She spent the beginning of her career building and implementing marketing strategies for regional mortgage and banking offices. From there, Sophia worked alongside the marketing and CX teams in the private banking sector to launch six regional offices in the greater Los Angeles region. Her work later led her to oversee two medical associations that included launching a for-profit umbrella that grew to a million-dollar call center within three years in Albuquerque, New Mexico. Sophia then moved to the Gulf Coast and quickly became the Vice President of CX and Marketing for a nationwide furniture distributor. At Chameleon, she works with companies of all sizes in the finance, technology, retail and healthcare industries. Throughout this experience, Sophia has extensive knowledge of both the B2C and B2B sectors. Sophia has experience using Hubspot, Zeta, Bloomreach, SalesForce, Yotpo, Marketo and Google Analytics. In addition to marketing automation, she has extensive CX strategy, implementation and management experience. Sophia earned her BA and MA in Communications at the University of West Florida.
Marketing Automation Specialist at Snap Finance
CRM Marketing Specialist at Driven Brands
CRM Manager at Cotopaxi - Gear for Good
Interested in bringing Sophia onto your transformation? Let’s start the conversation.