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Fractional leadership that engineered a security framework built to win enterprise client trust.

The Client

About Digital Pulp
Digital Pulp is a full-service digital agency focused on creating web strategies. They highlight their ability to create impactful stories and future-proof brands through design and reusable component libraries.
Digital Pulp, a digital experience agency serving enterprise clients, was increasingly receiving security and compliance questionnaires as part of client procurement and vendor due diligence. Leadership needed an executive assessment of its technology organisation, security posture, and governance while establishing formal policies, procedures, and documentation to strengthen client confidence and support future growth.
Serving as Fractional CTO | CISO, Jon Michel Greenwood partnered with Digital Pulpʼs President and Technology Leader to assess the technology organisation, evaluate security and compliance maturity, identify operational and governance gaps, and establish a comprehensive information security policy framework aligned with industry best practices.
Key Initiatives:
● Assessed technology organisation and leadership
● Evaluated security and compliance posture
● Identified operational and governance risks
● Developed enterprise security policy framework
● Established client-ready compliance documentation
Jon delivered an executive technology and org assessment together with a comprehensive governance and security framework that positioned Digital Pulp to confidently respond to enterprise client security reviews.
Deliverables included a suite of corporate policies and procedures covering acceptable use, password management, access control, information security, remote work, incident response, and related governance standards for inclusion in employee handbooks, operational playbooks, and client security documentation.
Strategic Outcomes:
● Fractional CTO Leadership
● ERP Strategy
● Technology Assessment
● Product and Technical Documentation
● Organisational Assessment and Readiness
● Risk Mitigation
● Digital Transformation
● Executive Advisory
The Chameleon who led this engagement.