Benjamin Herlihy

About

Ben is a Senior Operations Manager specializing in operations management, process design, AI-powered systems development, and scalable growth. Currently at Chameleon Collective, he partners directly with the COO to lead strategic initiatives, including building the company's internal operating platform that unifies recruiting, finance, HR, and expert-network operations. His approach blends operational rigor with creative problem-solving to keep teams agile in a fast-paced consulting environment. Ben is known for balancing strategic vision with hands-on execution, whether that means architecting a new system, running a security audit, or managing a product release to deliver measurable results. Key Areas of Expertise & Leadership: AI-Powered Systems Development: Designing and shipping internal platforms using AI coding agents, setting AI tooling strategy, standards, and budget while building production systems for recruiting, operations, and growth. Process & Platform Governance: Establishing QA gates, deployment discipline, permissions architecture, and security audit remediation to keep systems stable, scalable, and secure. Strategic Team Leadership: Directing a team of Operations and Automation Specialists and the Recruiting team to execute high-impact technical and operational projects, from platform migrations to launch readiness. Cross-Functional Management: Overseeing internal systems across legal, operations, administration, and HR to ensure seamless daily operations. Vendor & Partner Relations: Managing key vendor and partner relationships, insurance renewals, and solution partner onboarding, while aligning resources to support the company's broader mission.