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Product Strategy Lead (Fractional / Advisor)
Mia delivers Product Strategy services in partnership with Elizabeth Stephen, ensuring product decisions are informed by customer insight, market demand, and commercial realities. Mia brings more than 25 years of global leadership and advisory experience and has guided product strategy across software providers and service organizations. She has worked closely with executive teams to shape product vision, prioritize investment and balance current-state optimization with future-state growth. She partners with executive teams to define product strategy that balances current-state realities with future-state ambition, bringing a market- and customer-led perspective to product decisions, ensuring investments are tied to real demand and long-term growth. How Product Strategy is Supported - Assess product portfolios to identify gaps, overlaps & opportunities for rationalization. - Connect customer & market insight to product roadmaps. - Help organizations shift from incremental optimization to innovation t. - Advise on build, buy, or partner decisions. Typical Outcomes - Clearer product vision and roadmap - Better alignment between product, technology and market demand - Reduced waste and duplication across solutions - Successful product releases from ideation to market introduction - Implementation of agile, incubator approach for quick proof of concept & faster time to market
The roles Mia steps into. Select one to see how they work in it.
Mia delivers Product Strategy services in partnership with Elizabeth Stephen, ensuring product decisions are informed by customer insight, market demand, and commercial realities. Mia brings more than 25 years of global leadership and advisory experience and has guided product strategy across software providers and service organizations. She has worked closely with executive teams to shape product vision, prioritize investment and balance current-state optimization with future-state growth. She partners with executive teams to define product strategy that balances current-state realities with future-state ambition, bringing a market- and customer-led perspective to product decisions, ensuring investments are tied to real demand and long-term growth. How Product Strategy is Supported - Assess product portfolios to identify gaps, overlaps & opportunities for rationalization. - Connect customer & market insight to product roadmaps. - Help organizations shift from incremental optimization to innovation t. - Advise on build, buy, or partner decisions. Typical Outcomes - Clearer product vision and roadmap - Better alignment between product, technology and market demand - Reduced waste and duplication across solutions - Successful product releases from ideation to market introduction - Implementation of agile, incubator approach for quick proof of concept & faster time to market
Selected work in this role
Product Marketing Strategist at OSG
Fractional Product Marketing Lead at OSG, repositioning solutions around customer journeys and outcomes. Defined messaging, GTM strategy, and sales enablement to improve clarity, credibility, and sale
Product Strategy Advisor at MHC Automation
Advised MHC on refocusing its CCM product set around buyer needs. Helped reposition offerings, clarify value, and align messaging to better support sales and mid-market growth.
Focus areas






Partner, Customer Communications Strategist and Consultant at Chameleon Collective
General Manager, North and South America at Aspire CCS
Vice President - General Manager at Doxim
COO at Striata, a Doxim Company
General Manager at Striata
Head of Operations at Striata
Interested in bringing Mia onto your transformation? Let’s start the conversation.




Head of eMarketing at Striata SA
Business Director at eMessageX.com
Editor at CRN: Computer Reseller News
Product Marketing Strategist at OSG
Product Strategy Advisor at MHC Automation
CCM Messaging Advisor at Ricoh USA
Sales and Marketing Consultant at FIS
CCM Industry Analyst at ViaTech
Vice President, General Manager at Striata
General Manager at Aspire
Customer Journey Advisor at National Grid
CX Advisor at American Water
Communications Strategist at Kohl's
Digital Engagement Advisor at Chubb
Paperless Strategist at SUEZ
Paperless Strategist at Spectrum
CX Advisor at Globe Telecom
COO at Striata
Communications Strategist at Makro South Africa
Customer Journey Advisor at Old Mutual SA
Email Marketing Consultant at FNB
CCM Industry Advisor at Ricoh USA