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The miracle of And

Migration roadmap from Sitecore to Builder.io cut operational costs by 80% and eliminated customer experience debt.

Orlando Health

Orlando Health CMS migration strategy

Overview

Orlando Health has been using Sitecore since 2014 to power it's consumer facing websites and was struggling with rising operational costs, and a growing backlog of customer experience debt.


Orlando Health engaged Chameleon Collective to develop a strategy to modernize their CMS platform and help them lower their operational costs and dramatically improve team productivity and retire their CX debt.


Chameleon Collective analyzed their needs and subsequently evaluated the current offerings in the CMS marketplace and recommended Builder.io following the execution of a rapid Proof of Concept. Based on this evaluation, Chameleon developed a migration strategy and business case to support securing funding and approval by Orlando Health's executive team.


The migration strategy and business case developed demonstrated that Orlando Health could migrate from Sitecore to Builder.io primarily leveraging their in house team and therefore dramatically improve their productivity by streamlining the process to make updates to their sites. Additionally, the business case showed that the migration would lower their ongoing operational costs to maintain their websites by 80%.


The Client

Orlando Health
Company
Orlando Health
Headquarters
Orlando, US
Employees
10001+

About Orlando Health

Orlando Health is one of Central Florida's most comprehensive healthcare networks operating major hospital systems across Florida including Orlando, Tampa Bay, Melbourne, and Puerto Rico, plus Birmingham, Alabama. They position themselves as a regional leader in emergency and trauma care with extensive ER infrastructure and offer a full spectrum of…

The Challenge

Orlando Health had been using Sitecore since 2014 to power its consumer-facing websites but was struggling with rising operational costs and a growing backlog of customer experience debt. The organization needed to modernize their CMS platform to address these escalating challenges.

Our Approach

Chameleon Collective analyzed Orlando Health's needs and evaluated current CMS marketplace offerings, recommending Builder.io following a rapid Proof of Concept. Chameleon developed a comprehensive migration strategy and business case that demonstrated Orlando Health could migrate from Sitecore to Builder.io primarily leveraging their in-house team, which would streamline the process for making site updates.

The Impact

The migration strategy showed that Orlando Health could dramatically improve team productivity and retire their customer experience debt. The business case demonstrated that the migration would lower ongoing operational costs to maintain their websites by 80%.

Featured Expert

The Chameleon who led this engagement.

Practice Areas

Technology Strategy Development

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