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WorkMoney adds 1M+ members in five months after Chameleon breaks 3-year agency lock-in

A nonprofit stuck with an underperforming agency for 3 years hired Chameleon to control data, speed production, and find converting local ads.

Business Transformation for WorkMoney

The Client

WorkMoney
Company
WorkMoney
Headquarters
US
Employees
51-100

About WorkMoney

WorkMoney is a nonprofit organization that helps Americans save money on everyday expenses through personalized resource matching and financial education. With over 9 million members, they provide access to savings on food, utilities, healthcare, transit, and other essential services, claiming potential savings averaging $199-$554/month across categories.

The Challenge

WorkMoney's growth marketing agency was missing the mark: ads took 2-3 weeks to launch, which meant missing the window on timely current events that drive their poll-based creative. The nonprofit had been trying for over three years to own their data and break free from the agency, but couldn't do it themselves. Over 200 ads sat in backlog, approvals dragged on for up to two weeks, and they were burning budget while missing growth targets.

Our Approach

Chameleon stood up a core team in 30 days to take over growth strategy, production, and creative. Chris implemented a Champion/Challenger testing framework that identified high-performing ad tactics at the local level, testing new challengers every week to find the extremes that win. Angicel rebuilt the production system in Airtable, cutting policy and legal approval time from up to 2 weeks down to 2-4 days and giving the team real-time visibility into what was ready to launch. Instead of designing new ads from scratch each week, the team templatized their champions and focused production on proven formats.

The Impact

From July to November 2024, WorkMoney added over 1 million new members, growing from just under 7 million to over 8 million. Three struggling programmes saw dramatic turnarounds: one doubled investment after CPA dropped by more than half, another improved aggregate CPA by 4x (delivering more in one month than the prior three combined), and a third tripled weekly investment with only a 2 percent CPA increase. Ad launch time dropped from 2-3 weeks to under 48 hours in some cases. WorkMoney is now on track to hit 10 million members by year-end and finally owns their data and growth operation.

1M+

New members added (July, Nov 2024)

from under 7M to over 8M

Member base growth

from 2-3 weeks to under 48 hours

Ad launch time

The Team

The Chameleons who delivered this engagement.

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