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Susan Martindill

CRM Strategist

5Case studies
18+Clients served
Susan Martindill

About

Susan believes that a strong, scalable, process-driven foundation is essential to allow marketing and sales teams to thrive. Therefore she creates structure, process, and program management for marketing teams. And she implements the technology to build the funnel the right way from Day One. With an emphasis on marketing strategy, content marketing, data, and demand generation, Susan provides the tools, resources, and support needed to amplify marketing efforts. Susan has more than 20 years of experience in marketing for small and midsize businesses, and she is well-versed in marketing system implementation and the end-to-end lead management strategies that businesses need for successful marketing and sales activities. System expertise includes: HubSpot, Pardot, Marketo, Salesforce, Zapier, and LeanData. Susan's industry experience includes: Staffing, FinTech, commercial insurance (InsurTech), professional services, and high tech (machine learning & AI, data storage, vertical search, SaaS, PaaS). She received a BA in Communication from UC Davis.

Works acrossCA · US

How Susan helps

The roles Susan steps into. Select one to see how they work in it.

Role

CRM Strategist

Susan believes that a strong, scalable, process-driven foundation is essential to allow marketing and sales teams to thrive. Therefore she creates structure, process, and program management for marketing teams. And she implements the technology to build the funnel the right way from Day One. With an emphasis on marketing strategy, content marketing, data, and demand generation, Susan provides the tools, resources, and support needed to amplify marketing efforts. Susan has more than 20 years of experience in marketing for small and midsize businesses, and she is well-versed in marketing system implementation and the end-to-end lead management strategies that businesses need for successful marketing and sales activities. System expertise includes: HubSpot, Pardot, Marketo, Salesforce, Zapier, and LeanData. Susan's industry experience includes: Staffing, FinTech, commercial insurance (InsurTech), professional services, and high tech (machine learning & AI, data storage, vertical search, SaaS, PaaS). She received a BA in Communication from UC Davis.

Selected work in this role

  • Marketo Clean Up and Reset at Origin Investments

    Susan cleaned 1,200+ duplicate and unused data fields down to ~60 in active use, trained the team on best practices, and troubleshot programs.

  • Marketing Automation Implementation, Demand Gen Leader at Grammarly

    Designed Grammarly's marketing automation and lead management strategy, integrating Pardot with SFDC, Drift, Chili Piper, Clearbit, and Zapier.

  • Interim Head of Marketing at CLARA

    Optimized HubSpot/Salesforce and launched ABM strategy that engaged 50%+ of target accounts, growing media reach 300% through thought leadership.

Focus areas

CRM StrategyHubSpotLead ManagementContent Marketing

Selected clients

American Technologies, Inc.
Commercenext
Sparq
Intellihealth Inc.
Martindill Consulting
CriticalPoint
BryteBridge Nonprofit Solutions
Ruffalo Noel Levitz
Inriver
Surf Internet
Private Ai
Grammarly

Case studies

Writing

Experience

  • Chameleon Collective

    Chameleon Collective

    • Marketing Consultant & Partner
    • Marketing Operations Strategist for Neat.no
    • Data Analysis and Storytelling at Grammarly
    • Interim Head of Marketing at ChairmanMe
    • Salesforce & Pardot Strategist for Intellihealth
    • Marketo & Salesforce Clean Up Project at Origin Investments
    • Pardot Implementation & Demand Generation Leadership at Grammarly
  • M

    Marketing Consultant at Martindill Marketing

  • Guardian Analytics

    Director of Marketing at Guardian Analytics

  • S

    Director of Marketing at SimplyHired

  • NetApp

    NetApp

    • Manager, WW Channel Marketing Programs
    • Manager, WW Channel Marketing Programs
  • S

    Marketing Consultant at Self Employed

  • T

    Program Director at TechAmerica

  • N

    PR Program Manager at NetObjects

  • Origin Investments

    Marketo Clean Up and Reset at Origin Investments

  • Grammarly

    Grammarly

    • Marketing Automation Implementation, Demand Gen Leader
    • Pardot Implementation, Demand Gen Leader
    • Data Insights & Thought Leadership
    • Demand Generation Leadership
  • CLARA

    Interim Head of Marketing at CLARA

  • Intellihealth

    Intellihealth

    • Pardot Expansion to B2C
    • Pardot/Salesforce Configuration & Training
  • S

    Simply Hired

    • Marketing Ops Leader
    • Head of Content Marketing & PR
  • ChairmanMe

    ChairmanMe

    • Head of Marketing | Marketing Ops & Data Focus
    • Interim Head of Marketing

Expertise

SalesforceStandard SQLData Quality AssessmentHubSpot CRMMailchimpMarketoPardot (CRM Software)Content StrategyMarketing AutomationCommunication StrategiesMarketing CalendarAccount Management+19 more

Work With
Susan

Interested in bringing Susan onto your transformation? Let’s start the conversation.