Revamp Online Customer Acquisition

The Client

Company: True Religion
Website: truereligion.com
Industry: Retail Apparel and Fashion
Headquarters: Compton, United States
Employees: 1000-2000

About True Religion

True Religion Brand Jeans is a premium denim and apparel company known for its distinctive stitching and high-quality jeans. Established in 2002, the brand focuses on creating innovative designs that stand out in the market, driven by a commitment to craftsmanship and authenticity.

The Challenge

After emerging from bankruptcy, True Religion faced a steep decline in its online presence. The brand saw year-over-year drops in site visitors, conversions, and revenue. Customer retention was falling, competition was intensifying, and digital marketing spend was largely ineffective, leading to low return on ad spend (ROAS). To regain traction and improve customer acquisition, True Religion needed a comprehensive digital overhaul.

Our Approach

True Religion partnered with Chameleon Collective to revamp its online customer acquisition. We ran a comprehensive audit to identify the key concerns and opportunities, then led Digital Redesign workshops to collaboratively reimagine the brand's online presence. This included a complete revamp of paid search, retargeting, and Facebook/Instagram strategy. We then rapidly scaled the paid media budgets to nearly nine figures in media spend while generating industry-beating ROAS.

The Impact

The results spoke for themselves. True Religion's e-commerce revenue grew more than 100% year over year, with a 75% surge in ROAS performance. The success led to a sustained partnership, with Chameleon Collective managing True Religion's digital spend for four straight years until the brand's in-house team took over.

Doubling True Religion's E-Commerce Revenue

The Challenge

Our Approach

The Impact

The Work

Featured Expert

Practice Areas