New York & Company: a name echoing a rich legacy of over a century and building steadfast customer trust.
New York & Company

The Client

About New York & Company
New York & Company is a legacy American women's apparel brand (dating back to 1918 as Lerner Shops) that has been reborn as a digitally-native, e-commerce-only retailer after its 2020 bankruptcy and store liquidation. ), leaning heavily on discount-driven promotions and a VIP loyalty program to drive volume.
43%
surge in incremental ROAS
36%
lower incremental cost per order
24%
drop in marketing spend
10%
spike in incremental revenue
The Chameleon who led this engagement.
Digital TransformationBusiness TransformationTechnology Strategy DevelopmentMarketing Analytics