Human & Personal Services
An In-House Agency That Cut CAC 49%
Chameleon runs as Blink Fitness's in-house creative agency from 2019 to 2021, cutting customer acquisition costs 49% and staffing 41%.
Blink Fitness
The Client
- Company
- Blink Fitness
- Website
- blinkfitness.com
- Industry
- Health, Wellness and Fitness
- Headquarters
- united states
- Employees
- 501-1000
About Blink Fitness
Blink Fitness has been rebranded and acquired by PureGym, operating as PureGym US with 50+ budget gym locations across New York, New Jersey, Maryland, and Virginia. The company offers flexible, no-commitment gym memberships with 24/7 access targeting price-conscious fitness consumers in the mid-Atlantic region.
The Challenge
Blink Fitness, an Equinox-owned gym chain with more than 100 corporate and franchise locations, wanted to expand its network and increase creative output on a budget far smaller than its competitors'. It needed an efficient marketing and advertising partner to build awareness, drive engagement, and fuel growth.
Our Approach
From late 2019 to 2021, Chameleon Collective acted as Blink's in-house creative agency. We supplied interim creative directors, copywriters, designers, and growth marketers to produce content and run growth marketing campaigns. Working with Blink's CMO and CEO, we delivered always-on social content and a Facebook Live trainer-led workout series, and our growth team fully overhauled Blink's marketing, cutting acquisition and staffing costs without sacrificing speed or quality.
The Impact
Our lean staffing model and marketing approach cut new customer acquisition costs 49% and staffing costs 41%, while delivering high-quality creative and growth campaigns quickly. Guiding Blink through one of its most challenging periods made us a lasting partner; we continue to support its growth in a competitive industry.
The Work
49%
lower new-customer acquisition cost
41%
lower staffing costs
The Team
The Chameleons who delivered this engagement.
Practice Areas
CopywritingBrand StrategyMarketing AnalyticsMarketing StrategiesBrand PositioningGrowth Strategies
