Our Collective POV

Perspectives, insights, and thought leadership from our team of industry experts.

Our Collective POV
Fixing a Sales Org Without Replacing the Whole Team

Fixing a Sales Org Without Replacing the Whole Team

Nov 10, 2026 · Maria Groeschel · 10 min read

When a sales team misses its number two or three quarters in a row, the pressure to replace people is enormous. The board wants action. The CEO wants a new name on the org chart. And swapping out reps or a sales leader looks decisive and seems like the right thing to do. It is also often the most expensive way to learn nothing. If the real problem is a broken process or a product that no longer fits the market, new hires walk into the same wall. Six months later, after recruiting, ramp time and lost pipeline, the company is back where it started with fewer people who deeply know the customers. When I step in as an interim sales leader, my first job is not to decide who stays. It is to figure out what is actually broken and ensure what works can be replicated. Underperformance almost always comes from one of three places: process, talent or product and market fit. While financial underperformance can look the same on a board slide, they need very different approaches to solve.

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Preserving the Power of Your Brand with a Brand Bible
Brand Development

Preserving the Power of Your Brand with a Brand Bible

Jun 1, 2023 · Julie Mantis · 6 min read

Your brand voice and tone refer to the way your brand communicates with your audience. Your brand voice should reflect your brand’s personality and values, while your tone should vary depending on the situation and the emotions you want to evoke. The overall goal of the brand tone and voice is to drive brand recall. Paired with your visual brand identity, the tone of your brand should drive recall during and after a communication effort.

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Smart TV security: When TV watches you
Innovation

Smart TV security: When TV watches you

Aug 27, 2013 · Freddie Laker · 4 min read

If you’ve ever watched a television show aimed at children, you’ll notice that the characters often break the fourth wall to interact with their pint-sized audiences. The actors will pause after they ask a question in anticipation of a tiny voice shouting the answer on the other side of the screen. Children come to believe that the characters on TV can see and hear them just as clearly as they can see Big Bird and Sid the Science Kid.

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