Chief Digital Officer

Chief Digital Officer

A baby wearing a white onesie with a pattern sits in a black car seat, smiling and looking slightly to the side. The car seat's safety harness is fastened, and the baby's hands rest near the harness buckle with its feet visible at the bottom of the seat—a future Chief Digital Officer in training.

Case Study

Harnessing Ecommerce and Redefining Luxury in the Stroller Market

 

Challenge:

For over 30 years, Backyard Discovery, a leading manufacturer of high-quality outdoor leisure products, cultivated outdoor family experiences with their product range. Yet, the company faced a significant gap: a direct relationship with its end consumers. Until 2016, their primary sales channels were through wholesalers, thus distancing them from their consumers. As digital channels advanced, the opportunity to sell directly to customers became an exciting but daunting prospect that needed expert navigation.

Approach:

Chameleon Collective’s team, including an experience interim CMO and digitally centric Markteing Director, took on this transformative journey. They used cutting-edge technology and eCommerce tools to build a robust digital team and strategy for Backyard Discovery. The comprehensive solution encompassed a 360-degree consumer engagement strategy, preparing the brand to delve into the direct-to-consumer market. 

Impact:

With the guidance and expertise of Chameleon’s interim leaders, Backyard Discovery saw rapid and significant progress. In just six months, the brand unveiled a revitalized, consumer-focused website and initiated a successful brand awareness event. Along with these milestones, Backyard Discovery also made its debut on Amazon, a major step in establishing their direct-to-consumer presence. Through this venture, Chameleon’s interim leadership demonstrated the potential of direct consumer engagement, reshaping Backyard Discovery’s sales strategy and establishing a stronger relationship with their consumers.

 

Chief Digital OfficerChief Digital Officer

Related Chameleon
Team Members

Freddie Laker

Freddie Laker

Chief Digital Officer

Insights From Our Collective Lens

Explore our blog for unique perspectives, insights, and thought leadership from our team of industry experts.

Set up a meeting

Let’s talk about how we can transform your business together.

Our Approach

Our Practices