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Akash Pathak

AI Marketing and Sales Transformation

3Case studies
5+Clients served
Akash Pathak

About

For more than 25 years, Akash has been at the forefront of reshaping how companies go to market. A seasoned business leader with significant P/L responsibility, he has transformed innovative digital and AI technologies into real-life business drivers at McDonald's, Humana, AbbVie, and more. His growth and transformation work spans business benchmarking, customer research, and capability building, all aimed at driving innovation into complex processes and organizations. At McDonald's, Akash identified and implemented AI for personalization and advanced analytics, fueling mobile commerce growth from launch to more than $1bn in topline sales. For Humana, he used AI to predict customers' likelihood to convert by channel, saving 15% in advertising costs while increasing conversion rates. At Abbott Labs, he developed and delivered AI training and immersion for more than 60 global executives, producing an aligned roadmap on key areas of AI acceleration. Akash has been honored by Brand Innovators 40 Under 40 and AdWeek.com for pioneering digital strategies while at FCB Global and McDonald's, and he serves as an Adjunct Professor at Northwestern University on AI and Marketing. He now focuses on consulting with middle-market companies looking to modernize faster, serve customers better, and compete smarter through AI.

Works acrossUS · IL

How Akash helps

The roles Akash steps into. Select one to see how they work in it.

Role

AI Marketing and Sales Transformation

For 25+ years, Akash has been at the forefront of reshaping how companies go to market. As a seasoned business leader managing significant P&L responsibility, he's transformed innovative digital and AI technologies into real-life business drivers at McDonald's, Humana, AbbVie, and more. His growth and transformation work included business benchmarking, customer research, and capability building to drive innovation into complex processes and organizations. Select Impact Highlights: At McDonald's, he identified and implemented AI for personalization and advanced analytics to fuel mobile commerce growth from launch to over $1 billion in topline sales. At Humana, he leveraged AI to predict customers' likelihood to convert by channel, saving 15% in advertising costs while increasing conversion rates. At Abbott Labs, he developed and delivered AI training for 60+ global executives, leading to an aligned roadmap on key areas of AI acceleration. Recognition & Thought Leadership: He was honored by Brand Innovators 40 Under 40 and AdWeek.com for pioneering digital strategies while at FCB Global and McDonald's. He serves as Adjunct Professor at Northwestern University on AI and Marketing. Akash is now focused on consulting with middle-market companies looking to modernize faster, serve customers better, and compete smarter through AI.

Selected work in this role

  • Director, Digital Marketing at AbbVie

    Led US Pharmaceuticals digital marketing at AbbVie, heading a team of 10+ across digital, acquisition, CRM, UX, and innovation.

  • Director, Digital & Brand at McDonald's

    Marketing leader across $3Bn in US revenue, managing a team of 10+ spanning digital, mobile commerce, beverage brand management, media and CRM.

  • VP of Marketing at Humana

    Led marketing for Humana Pharmacy, a ~$9bn business unit, with team of 30+ across branding, CRM, creative, production, analytics, and measurement.

Focus areas

Digital StrategyPerformance MarketingCustomer ExperienceMarketing Automation

Selected clients

Adtalem Global Education Inc.
829 Studios
Eyebobs
JustFoodForDogs LLC
Incrediwear
Adtalem Global Education Inc.
829 Studios
Eyebobs
JustFoodForDogs LLC
Incrediwear

Case studies

Writing

Experience

  • M

    SVP, AI & Transformation at Monks

  • C

    CREW

    • Member
    • Executive Committee Member
  • Chameleon Collective

    Chameleon Collective

    • Partner: Growth Marketing & AI
    • VP - Growth & AI Consulting
    • Fractional Leader & Consultant
  • A

    Owner and Principal Consultant at AP Growth Consulting

  • Potbelly Sandwich Works

    Potbelly Sandwich Works

    • Vice President, Digital Marketing
    • VP of Marketing
    • VP CRM/Loyalty
  • Humana

    Humana

    • Vice President, Marketing
    • Associate Vice President, Marketing
    • VP of Marketing
  • R

    SVP, Marketing at Rate

  • Nordstrom Trunk Club

    VP of Marketing / Head of Marketing at Nordstrom Trunk Club

  • McDonald's

    McDonald's

    • Director, Brand Marketing & Digital Strategy
    • Director, Digital & Brand
    • Director, Brand & Digital
    • Loyalty & CRM Leader
  • AbbVie

    AbbVie

    • Director, Digital Strategy
    • Director, Digital Marketing
    • CRM Leader
  • F

    Account Director, Digital at FCB Global

  • HSBC

    HSBC

    • Marketing Manager – Credit Cards
    • Marketing Manager
  • Accenture

    Strategy Consultant at Accenture

  • Guaranteed Rate Affinity

    SVP of Marketing at Guaranteed Rate Affinity

  • Incrediwear

    CMO (Interim) at Incrediwear

  • MilkPEP

    Head of Digital at MilkPEP

  • N

    VP of Marketing at Nordstrom

Expertise

Go-to-Market StrategyGrowth StrategiesCustomer InsightsCustomer Success ManagementOperational ExcellenceMarket AnalysisOperational AnalysisOrganizational DesignOmni-Channel MarketingBrand PositioningAudience AnalysisBusiness Transformation+63 more

Work With
Akash

Interested in bringing Akash onto your transformation? Let’s start the conversation.