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December 17, 2021

Oh Ship! Show Presents: “Is the Customer Always Right?”

Freddie Laker is joined by Jim Fosina, Founder and CEO of Amora Coffee. They will be discussing customer needs and wants, approaches to customer service for product vs service businesses, and some entrepreneurial Oh Ship! lessons learned. Join the discussion as Freddie and Jim dive deep on the old adage “the customer is always right.”

LISTEN TO THE PODCAST VERSION HERE:

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“Oh Ship!” is about celebrating the failures, sharing those stories, learning, and laughing along the way.

Freddie Laker

A veteran digital marketer with experience working with some of the world's biggest global brands. He now focuses on providing interim leadership to PE-backed firms.

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Our Approach

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Our Practice Areas

Brand

Marketing

Experience

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Oh Ship! Show Presents: “Is the Customer Always Right?”

LISTEN TO THE PODCAST VERSION HERE:

Never Miss  
another Show!

Freddie Laker

Blog Categories

04/30/24

Transforming the Finance Industry with AI & ML

04/05/24

Generative AI Marketing Insights from an IP Attorney: Understanding the Legal Landscape

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Our Practice Areas

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Oh Ship! Show Presents: “Is the Customer Always Right?”

LISTEN TO THE PODCAST VERSION HERE:

Never Miss another Show!

Freddie Laker

Blog Categories

04/30/24

04/05/24

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