OUR COLLECTIVE POV

OSS-COVER-Jim-Fosina-1024x576

Oh Ship! Show Presents: “Is the Customer Always Right?”

Share this article

LinkedIn
Share
Tweet
Email
Print


Freddie Laker is joined by Jim Fosina, Founder and CEO of Amora Coffee. They will be discussing customer needs and wants, approaches to customer service for product vs service businesses, and some entrepreneurial Oh Ship! lessons learned. Join the discussion as Freddie and Jim dive deep on the old adage “the customer is always right.”

LISTEN TO THE PODCAST VERSION HERE: