As a paperless expert, Liz consults to enterprises to find ways to remove the friction from the experience and help their customers make the digital switch.
From providing processes and advice to help companies collect email addresses, create an eConsent strategy and optimizing existing customer enrollment processes, Liz provides an ongoing advisory service to ensure goals are met and sign up doesn’t stagnate.
She has helped clients across regulated industries such as banking, insurance and investor owned utilities improve their critical communications and drive more customers to adopt paperless. By doing so her clients have realized cost savings, operational efficiencies and an improved customer experience.
Prior to joining the Chameleon Collective, Liz was with CCM industry analyst firm Aspire CCS, where she helped technology and service providers understand the CCM buyer and how best to position their software and services to the market. Before Aspire, Liz was at Striata, a technology and professional services company, helping customers move to paperless, and then at Doxim as part of the consulting team helping clients advance in their digital maturity and digital adoption.
