Blog Header

Collectives In: Customer Journey Mapping

Ryan Hart
Fractional Chief Experience Officer | Experience Practice Lead

Ryan is an experience strategy leader passionate about helping diverse and inclusive teams innovate and drive growth at the intersection of experience design, brand, and digital across global markets.

Daniel Shainker
Growth Marketer - Highly Regulated Industries

Performance Marketer with more than 12 years of experience leading growth strategies and advising on advertising policy for brands like Google, Morgan & Morgan, and Public Storage.

Liz Stephen
Customer Communications Strategist

Liz is an expert in Customer Communications Management (CCM) and helping clients utilize digital communications to meet their CX goals.

Ara Berberian
Head of Experience Innovation

Ara is a digital experience strategy expert who has delivered multiple transformative products & services across a full spectrum of Fortune 500 companies and beyond

Tasha Blackman
Interim VP of Marketing

An accomplished brand marketer with deep expertise in retail. She's driven brand awareness, revenue and provided leadership to brands of all sizes.

Radha Badani
Brand Strategist & Consumer Insights Veteran

18+ yrs veteran in Brand Strategy and Consumer Insights who uncovers truths to help brands tell their purpose-driven story.

Rachael Henriques
Project & Operations Manager

25+ years in the travel, e-commerce, education and hospitality industries. Rachael is a seasoned project manager specializing in being the nexus between operations and marketing.

Michael Saint-Aubin
Creative Director

Michael is a brand and creative director with 18 years of experience helping brands, businesses, and organizations meeting their consumers where they are.

Mia Papanicolaou
Customer Communications Strategist

Mia helps companies enhance the customer experience for transactional communications and works to improve those touch-points through customized strategy and advisory services.

Megan LaCivita
Media Strategy & Brand Partnerships

A Digital Marketer with over 15 years of experience in the media industry working with Fortune 500 companies and startup brands. A proven creator of solutions driven to beat benchmarks and enhance consumer experiences.