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Robert Tomkinson

E-Commerce & Growth Leader

Robert Tomkinson

About

Robert is a seasoned digital operator who blends analytical rigor with hands-on execution across DTC, marketplace, and multi-brand environments. He has spent two decades improving customer journeys, lifting conversion, and instilling performance discipline in organizations ranging from start-ups to PE-backed companies to global platforms like eBay, EA, and Yelp. As a growth leader, he is known for quickly diagnosing revenue leaks, implementing structured testing and optimization programs, upgrading martech, and upskilling teams to operate with greater precision and pace. Robert brings deep experience building and optimizing new websites, mobile apps, and analytical frameworks, improving merchandising flows and promotional strategy, and running performance processes that drive measurable, sustained growth. His focus areas span qualitative and quantitative research and analysis, web and app optimization, performance and lifecycle marketing, and building teams and capabilities for scale. Robert holds an MBA from Stanford Graduate School of Business and a BA in Experimental Psychology from Oxford University. He is based in the San Francisco Bay Area and is open to NYC, remote, hybrid, and travel engagements.

Works acrossUS · AU

How Robert helps

The roles Robert steps into. Select one to see how they work in it.

Role

Fractional CMO: Transformation in Matrixed Orgs

Robert Tomkinson is a hands-on marketing executive who embeds in leadership teams to lead, execute and drive measurable results, not advise from the sidelines. For 20+ years he has led marketing transformations inside complex, matrixed organizations where authority is distributed, priorities compete and progress depends on consensus across many stakeholders. In every role he has hired and directed agencies and vendors across the full funnel, from brand, research and PR to media, CRM and MarTech. At eBay he ran a center of excellence for search, CRM and community marketing across eight brands in five countries. At EA he led marketing through the Playfish integration, aligning independent studios across a demanding matrix. As CMO of TouchTunes he integrated fragmented teams, relaunched the brand and modernized MarTech and attribution. At Yelp he owned a ~$50MM budget, proved return on marketing investment via matched-market tests and reported to the CEO and CFO. At Arccos Golf he built AI churn-prediction tools with Claude Code and Snowflake. His funnel work translates directly to enrollment marketing. He holds a Stanford MBA and a First Class degree in Experimental Psychology from Oxford. An engaged Stanford GSB alum, he organizes its wine circle and reunion events and has done pro bono work with the GSB Alumni Consulting Team.

Focus areas

Fractional CMOMarketing StrategyBrand StrategyOrganizational Change ManagementStakeholder ManagementCross-functional alignment

Experience

  • Arccos Golf

    SVP Marketing at Arccos Golf

  • C

    Fractional CMO & Chameleon Expert Network at Chameleon Collective

  • S

    Strategic Marketing Advisor (Fractional) at Series X Capital

  • S

    Managing Director at Shopping.com

  • TouchTunes

    TouchTunes

    • Chief Marketing Officer
    • CMO
  • CoPilot

    CoPilot

    • Marketing Advisor / Consultant
    • VP Marketing
  • Yelp

    Yelp

    • Head of Digital Marketing, Sr Director Acquisition and Retention
    • VP Marketing
  • Girls on the Run of the Bay Area

    Board Member at Girls on the Run of the Bay Area

  • Puls

    Puls

    • VP Marketing
    • VP Marketing
  • Ingenio

    Ingenio

    • VP Marketing, Strategy & New Business
    • VP Marketing, Strategy & New Business
  • Electronic Arts (EA)

    Sr Director, Digital Marketing and Network Strategy (EA Digital) at Electronic Arts (EA)

  • P

    Senior Director, Marketing at Playfish / Electronic Arts

  • eBay Advertising

    eBay Advertising

    • Global Marketing Director
    • Managing Director & Country Manager
  • eBay

    eBay

    • Head of Internet & Relationship Marketing
    • Head of Motors & New Ventures
    • Senior Manager, Marketplace Efficiency
    • Global Marketing Director (eBay & Shopping.com)
  • Athena Technology Ventures

    Principal at Athena Technology Ventures

  • E*TRADE from Morgan Stanley

    MBA Intern at E*TRADE from Morgan Stanley

  • O

    Senior Consultant at Oliver Wyman

  • C

    VP Marketing at CoPilot Search

Expertise

Digital MediaE-CommerceTechnology & SoftwareGames and GamingMarketplaceConsumer ServicesBrand MarketingDigital MarketingProduct MarketingBusiness-To-Consumer (B2C) MarketingDirect-to-Consumer (DTC)Go-to-Market Strategy

Work With
Robert

Interested in bringing Robert onto your transformation? Let’s start the conversation.