Experts related to
Customer Journey Design

Experts from
the Collective

Mia Papanicolaou

Mia Papanicolaou

CX Communications Strategist

Liz Stephen

Liz Stephen

CX Communications Strategist

Jonathan Nail

Jonathan Nail

Partner & Interim Leader, CRM

Insights From Our Collective Lens

Explore our blog for unique perspectives, insights, and thought leadership from our team of industry experts.

Sign up for Insights in Your Inbox

Our Approach

Our Practices