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Collectives In: Customer Journey Design

Liz Stephen
Customer Communications Strategist

Liz is an expert in Customer Communications Management (CCM) and helping clients utilize digital communications to meet their CX goals.

Mia Papanicolaou
Customer Communications Strategist

Mia helps companies enhance the customer experience for transactional communications and works to improve those touch-points through customized strategy and advisory services.

Jonathan Nail
CRM & Marketing Automation, Beauty/Fashion Focus

A CRM/Marketing Automation expert, adept at leveraging automation tools and developing CRM strategies to drive customer engagement.