Energy & Utilities
Customer Communications Strategy
National Grid, one of the largest investor-owned energy companies in the US, faced a significant challenge.
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Financial Services
Output Solutions in a Digital Marketplace
Chameleon repositions FIS's print-and-mail unit for a digital-first CCM market, driving a rebrand to Customer Communications Solutions.
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Environmental & Sustainability
Digital Engagement Enhancement
Veolia, previously Suez, is the world's largest environmental organization specializing in water and waste management sectors.
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Technology & Software
Customer Communications Management
A repositioning and sales enablement program turns Ricoh's CCM assessments into bigger deals.
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Financial Services
Revolutionizing Customer Engagement
Optimized enrollment process drove 35% increase in paperless adoption and 47% email click-through rate over two years.
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