Financial Services

60% Higher Brand Favorability After a Refresh

A brand refresh lifts WorldRemit's visual favorability 60% and brand story recall 30%.

WorldRemit

WorldRemit brand refresh

The Client

WorldRemit
Company
WorldRemit
Industry
Financial Services
Headquarters
london, united kingdom
Employees
501-1000

About WorldRemit

WorldRemit is a digital-first international money transfer service that enables consumers to send remittances online or via mobile app to over 130 countries, using bank transfer, cash pickup, mobile money, and airtime top-up as receive methods. It is a brand of Zepz Group (formerly WorldRemit Group), which also owns Sendwave, and serves over 8 million…

The Challenge

WorldRemit, the prominent London-based money transfer firm, faced stagnation in its brand strategy and identity. Its brand atmosphere had become lackluster and no longer reflected the dynamism and innovation at the heart of the company. It needed a rejuvenation that would resonate with current market trends and audience preferences while telling an authentic story.

Our Approach

Chameleon Collective, with deep understanding of the FinTech landscape and a sharp design sensibility, took on the task of revitalizing the firm's brand strategy and identity. We dug into the essence of the company and identified key areas of opportunity. The process was comprehensive yet swift, spanning everything from the foundations of brand strategy to the details of design, and the reinvention was carried out across all media touchpoints for consistency and impact.

The Impact

The results were clear and measurable. When the revamped visual brand and proposition were tested, the response was overwhelmingly positive: visual favorability rose 60%, and recall of the brand story increased 30%. The rejuvenated identity aligned closely with the company's ethos and made a lasting impression on its audience.

The Work

60%

rise in visual brand favorability

30%

increase in brand-story recall

Featured Expert

The Chameleon who led this engagement.

Practice Areas

Brand StrategyBrand Positioning

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