Rachael Henriques is a seasoned Project and Operations Manager with nearly 30 years of cross-industry experience driving initiatives that span growth, transformation, and flawless execution. With a strong foundation in marketing and a deep expertise in operations, Rachael keeps workflows progressing smoothly as companies scale, launch new initiatives, or simply need additional bandwidth.
Her diverse portfolio includes enterprise-level transformation projects, D2C marketing and operations, hospitality, education, martech, rebrands, website and app development, interior design operations, e-commerce, and sports event management.
Starting her career in hotel operations with Marriott, Rachael transitioned into marketing roles with Island Outpost, Air Jamaica Vacations, and Sandals Resorts International—managing brand execution at the resort level, overseeing loyalty programs, and coordinating high-touch hospitality experiences.
In recent years, Rachael transitioned into combined project management and marketing operations. This work has ranged from K – 12 independent school and healthcare education to consumer goods products and large corporate rebrands.
With over 15 years in marketing roles and 14+ years in project management, Rachael naturally supports the intersection of technology, design, content, and operations teams. Her ability to align marketing vision with operational execution has made her a trusted collaborator on digital marketing initiatives for established brands like Kallista (Kohler), Love Wellness, Suave Brands, Breeze Airways, PGA of America, Publishers Clearing House, and Sandals Resorts International. Known for her adaptability, Rachael is fluent in a wide range of project management tools and methodologies, and is frequently called upon to recommend or implement the right frameworks for her clients’ unique needs.
