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Collectives In: Customer Experience

Nick Worth
Interim CMO, B2B, SaaS

A veteran strategist, operator and storyteller, Nick has developed marketing plans, brand/content strategies, and recruited and managed teams as a B2B SaaS CMO, agency exec and individual advisor.

Austin Malcomb
VP Global eCommerce & Digital Marketing

A marketing leader with 20+ years of experience growing brands. Deep expertise in retail end-to-end customer experience, eCommerce, marketing strategy, and operations. Recent work: Ahava, StriVectin, La Prairie

Ray Smale
Interim CMO

A Marketing expert, Ray built his career supporting companies across various sectors solving strategic marketing challenges for brand name companies such as General Mills, Thomson-Reuters and Kaplan.

Doug Nugent
Customer Success & Retention Expert

A Customer Experience & CRM expert who optimizes customer journeys for loyalty & operational efficiency. He brings strategies to fruition with companies like Envoy, AccuWeather, Walmart and P&G.

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