Helping companies in the CCM space with messaging and go-to-market strategy, Mia works with clients to provide a focused sales approach to meet the needs of the market. Enhancing sales material, creating training approaches and helping in the sales process, the sales enablement consulting is a valuable tool in this ever changing market that requires companies to match technology innovation with a sound solution sales approach.
Throughout her career, Mia has been an advocate for improving customer experiences through relevant, valuable and accessible communications. With a strong problem solving mind-set, she is a creative tactician, constantly looking for ways to improve critical customer communications.
She is a thought leader and as an expert in her field, shares her expertise through her consulting. and she is a regular speaker & blogger on digital customer communication, digital maturity and improving the customer experience.
Mia has been named as an email marketing influencer multiple times. Prior to joining the Chameleon Collective, Mia was with industry analyst firm Aspire CCS where she led the US operations and enterprise consultancy. Before that, she worked at Striata for 15 years in South Africa, the UK and then settled in the U.S as the COO of the company, after which she headed up consulting at Doxim.
