CRM & Marketing Automation Strategist
Jonathan has a diverse skill set from over 20 years of B2C e-commerce & lead-gen experience and is considered a CRM/Marketing Automation expert, adept at leveraging automation tools & developing CRM strategies to drive customer engagement for brands like Madison Reed, Malin+Goetz, Diptyque, and G-Form. He is a true champion of the customer, with a strong empathy towards understanding their journey and pain points – passionate about developing creative solutions to engage & retain customers by enhancing their experience with the product through relevant communication.
Email marketing automation (including SMS & Push) is Jonathan’s forte, having operated most of the top ESP platforms (Iterable, Klaviyo, Marketing Cloud/ExactTarget, IBM’s Watson, Bronto, Sailthru, Pardot, DotDigital, Active Campaign, and Mailchimp). He is constantly pursuing the latest technology in the realm of AI marketing automation.