Martin is a lifecycle, CRM & marketing strategy consultant who’s helped companies like Verizon, Nielsen, and AARP build customer engagement and implement lead-generating communications for their products.

Proficiency in managing CRM software like HubSpot, Salesforce Marketing Cloud, Pardot and Customer.io to organize customer data, track interactions, and create personalized marketing strategies. Skills dedicated to segmenting customer databases based on demographics, behavior, and preferences to deliver tailored marketing messages and experiences. Expertise in marketing automation platforms to automate marketing workflows, lead nurturing, and email campaigns.

Extensive experience building customer journeys and creation of marketing strategies that align with different stages, from awareness to retention and advocacy. Background in developing lead scoring models that prioritize prospects based on their engagement and readiness to convert, optimizing sales efforts.