Jonathan Stephen

With over 20 years of experience leading enterprise initiatives, Jonathan serves as a Fractional Chief Experience & Marketing Officer, delivering best-in-class customer experiences

Jonathan

Additional Details

With over 20 years of marketing experience leading enterprise-level initiatives, Jonathan has helped several medium to fortune 500 companies as a Fractional Chief Experience & Marketing Officer deliver a best-in-class experiences to their customers.

As a fractional leader, Jonathan is quickly able to come into an organization, assess immediate needs, leverage strengths of internal teams, and provide visibility into opportunities for change and growth. He has spent several years leading large-scale digital transformations, marketing transformations, and organizational optimizations for companies like JetBlue Airways, Norwegian Cruise Line, as well as provided thought-leadership for Private Equity firms during strategic acquisitions.

His tenure at JetBlue Airways led to the launch of their first mobile application, earning several consecutive JD Power Awards. Today Jonathan helps companies from small to enterprise deliver meaningful customer experiences to revenue growth.

Case
Studies

Connecting on a deeper level with your audience.

eCommerce & SEO Leadership

Case Study: Axcel Learning – Fractional CMO

Crafting a Messaging Brand

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